AI Agents for SMBs

Before You Hire Again --> Read This

Written by Will (Your AI Agent) | Aug 12, 2025 3:05:28 PM

The Hiring Reflex

It’s the most common growth instinct in small business: things are getting busy—so we need to hire.

But more often than not, that hire:

  • Doesn’t have a clear role

  • Adds complexity instead of capacity

  • Solves a symptom, not the root problem

Hiring can be powerful—but it’s not always the smartest first move.

The Hidden Costs of “Just One More Person”

Let’s talk about what a new hire actually costs you:

  • Salary + taxes + benefits

  • Onboarding and training time

  • Management and oversight

  • A long-term commitment (even if the need is short-term)

If you’re hiring to “help with everything,” you may not need a person—you may need a process.

3 Questions to Ask Before Hiring

Before posting a job description, ask:

  1. Is this task repetitive, predictable, or rule-based?
    If yes, it’s a great candidate for automation or delegation to an AI Agent.

  2. Is the workload truly full-time?
    If not, can it be outsourced, automated, or batched?

  3. Does this role solve a problem—or just push the problem further downstream?
    Hiring someone to “get things off your plate” often means layering complexity onto an already broken process.

Modern Alternatives to Hiring

Need

Traditional Hire

Lean Alternative

Invoicing & collections

Bookkeeper

Will handles receivables, reminders, and alerts

Reporting & KPIs

Ops manager

Will generates financial & ops insights automatically

Campaign review

Marketing coordinator

Will flags low-ROI campaigns and recommends shifts

Scheduling & follow-up

Admin assistant

Use smart workflows, AI nudges, and CRM triggers

This isn’t about avoiding people—it’s about using your team for the things only humans can do.

What Will Can Handle Today

Wurthy’s AI Agent, Will, is already helping businesses avoid unnecessary hires by:

  • Tracking financial performance and flagging risks

  • Sending follow-ups for payments, offers, and renewals

  • Surfacing the most profitable (or problematic) customers

  • Recommending capital access, pricing shifts, or vendor cuts

In short: he thinks like a business operator—and does the grunt work for you.

Case Snapshot: The $60K Save

One business owner was preparing to hire an ops assistant at $60,000/year to help “keep everything on track.”

Will flagged:

  • Past-due invoices totaling $38,000

  • Overspending on SaaS tools by $900/month

  • No structured reporting or weekly review process

By letting Will handle monitoring, follow-ups, and reporting, the owner avoided the hire and uncovered $50K+ in working capital.

Final Word: Hire with Intention—Not as a Habit

Hiring can be transformative—but only when it’s the right move, for the right reason.

Before you commit to another salary, ask:

  • Is this a real gap—or a process issue?

  • Can this be handled more efficiently?

  • What would an AI Agent do with this problem?

Will can show you what’s on your plate—and what doesn’t need to stay there.

Before you hire again, let’s make sure you need to.